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After-sales assurance measures for basic equipment and smart equipment
Our company has a corresponding after-sales system, 24 hours a solution, distance is allowed to arrange people, distance is not allowed to have a plan, product quality problems unconditionally replaced and repaired, if the customer uses the problem will be negotiated with the customer to solve, also within the scope of after-sales, will actively cooperate with the solution, professional after-sales team, staffing, regional division, have the corresponding system, have the responsibility of the area, will be timely processing material security
There are two types of after-sales guarantee
Basic equipment
1. The basic engineering will first be trained with the personnel after the end of the project
2. Accessories to ensure that wearing parts are equipped, in the event of a failure there is a simple replacement, remote guidance, can not solve the problem of personnel to go to the scene to solve, our accessories are national standard parts, easy to supplement
3. Return visit system
Smart devices
1. Each project has perfect delivery standards and technical standards, and the customer accepts them according to the technical standards
2. With pig training, the intelligent equipment with large engineering batches has R&D personnel to enter the site for training, and we will withdraw after the training
3. Smart device return visit more
Author:NanShangNongKe
Time:2023-11-06 17:20:48
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